FAQ's

Q. How far in advance can I book my tickets?
A. Tickets will be available up to 14 days out.

Q. Can I still buy a lift ticket at the resort?
A. Yes, but we cannot guarantee that tickets will be available.

Q. Is my lift ticket transferable?
A. No, lift tickets are non-transferrable. Lift tickets are only available for the ticketed guest name and for the date you purchased.

Q. I am planning a ski trip this winter to stay in your hotel, what if lift tickets are sold out?
A. All lodging guests will have the ability to buy lift tickets on all days of their stay.

Q. Are you selling twilight tickets?
A. No. We are limiting the number of skiers and riders on the mountain and will not be offering twilight tickets. We are only selling an all day ticket and night tickets, while supplies last.

Q. I have a pass, do I need to make a reservation?
A. Passholders do not need to make a reservation.

Q. I have lessons booked? What do I do?
A. You will be guaranteed a lift ticket if you reserve a lesson

Q. What happens if I book/purchase my tickets and then can’t make it due to health concerns.
A. Our Guest Services can offer a refund.

Q. What if I want to purchase a ticket with the Military discount?
A. Please show your ID at Guests Services to purchase or pick up your lift ticket. There is no maximum for these tickets. .

Q. What if I am a 70-79 year old half price ticket buyer or 80+ complimentary ticket buyer?
A. Please show your ID at Guests Services to purchase or pick up your lift ticket. There are no maximum for these tickets.

We have moved season passes, lift tickets, ski and snowboard rentals and snowsports school lessons to a convenient, easy-to-use online purchasing system.

Please remember that this means that you will need to plan ahead and make your purchases in advance this winter. The good news is that with these changes we will see everyone spending less time indoors, less contact with high-touch points and more time on the snow!

Lift Tickets

Pre-purchase your lift tickets using your mobile device or computer, it’s quick and easy! Simply present your mobile purchase bar code to the toll booth attendant at the Main Entrance or North Gate Entrances to the resort. The attendant will scan your code, you will receive your ticket and wicket and you’ll be on your way to hit the slopes!

Download the How To Guide for Purchasing Tickets Online

Lift Lines

The lift line will look a little different this year. Guests will still be asked to load in groups, however our staff will not ask guests to form groups with someone who is not with their traveling group or "herd". If a guest requests to sit alone, staff will allow the single or group to ride separately on any lift.

• All guests are required to wear a face covering while in the lift line and riding the lift.
• All guests are required to maintain 6’ physical distancing while in line (except among groups traveling together).
• Lift lines will have 6’ spacing between adjacent lines and other guests/employees.
• Signage and markers will be used to help queue the guests at 6’ spacing in lift lines.
• Side to side distancing will be achieved with “ghost” lanes when adequate space is available.
• Conveyors will have markers indicating 6’ spacing.

Day Use Lockers

Limited day use lockers will be available to allow for maximum social distancing. We have also introduced expanded basket check service, located in the area formally used as the Main Snowsports School, directly across from the Rental Center.