OUR COMMITMENT TO SAFETY
We remain committed to doing everything we can to help keep you safe this season, so you can focus on having a great time on the mountain. Learn more about the steps we’re taking below. All of our policies are subject to change based on the evolving nature of the pandemic as well as federal, state, and local public health guidelines. Please stay home if you are sick or experiencing symptoms of COVID-19. To learn more about our safety protocols, please read on.
WHAT YOU NEED TO KNOW
For guest and employee safety, all transactions will be cashless unless otherwise required by local law. This includes at our hotels, restaurants, ski and ride school, and all other points of sale. For the best experience, book and pay online in advance.
CLEANING AND DISINFECTING ENHANCEMENTS
Hand sanitizing stations are provided throughout the resort. We are frequently using EPA-approved products that kill the COVID-19 virus on all of our high-touch surfaces and restrooms, and we are applying enhanced cleaning and disinfecting practices across our resort.
All of our employees are required to have COVID-19 vaccinations for their safety and protection as well as the safety and protection of our guests and communities.
DAILY EMPLOYEE HEALTH SCREENINGS
All employees are required to undergo daily health screenings, regularly wash their hands, and stay home if sick or feeling sick.
Your Responsibility Code
- Always stay in control, and be able to stop or avoid other people or objects.
- People ahead of you have the right of way. It is your responsibility to avoid them.
- You must not stop where you obstruct a trail, or are not visible from above.
- Whenever starting downhill or merging into a trail, look uphill and yield to others.
- Always use devices to help prevent runaway equipment.
- Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
- Prior to using any lift, you must have knowledge and ability to load, ride and unload safely.
- For your safety, please remove backpacks before loading the chairlift as backpack can become caught in the chairs and chairlift components and can also limit your ability to sit fully in the chair, thus creating increased risk
Safety Tips on the Slopes
- Take a lesson trained instructors can teach you more quickly and safely then learning on your own or from a friend.
- Share the slopes; enjoy a lifetime of skiing or snowboarding.
- Be “predictable” when skiing: Don’t suddenly swerve or stop.
- Go with the flow; pass others cautiously.
- Observe the areas posted as “Slow Zones” and slow down, regardless of your ability level.
- Fast or reckless skiing and snowboarding can result in injury to you or others and could result in the loss of your ski and snowboard ticket or season pass.
- Be courteous to others.
- End the day on a positive note. Stop skiing or snowboarding with the first signs of fatigue.
- Use caution when walking on steps, walkways and parking lots. Melting and freezing can cause surfaces to become slippery.
- A helmet is an important safety consideration. Use your head. Educate yourself about helmet use.
- Know the slope and trail ability designations.
Seven Springs Ski Patrol
The Seven Springs Ski Patrol provides rescue and first aid in the event of an injury. The Ski Patrol will also address unsafe practices and may revoke skiing and snowboarding privileges.
SHOULD YOU NEED MEDICAL ASSISTANCE WHILE ON THE SLOPES:
- Place crossed skis in the snow above the injured skier/snowboarder.
- Send another skier/snowboarder to report the incident to the chairlift attendant, ski patroller or other resort employee.
- Give the exact location of the incident and the possible injury.
- If you have a cell phone, you can call Ski Patrol directly at 814-352-2035
- The Main Ski Patrol is located at the base of Avalanche Slope in the Mountain Operations Building. On-mountain Ski Patrol huts are located at the top of Tyrol and Gunnar slopes and the top of Polar Bear lift.
Be advised that you cannot board a lift unless you have sufficient physical dexterity, ability and knowledge to negotiate or to use such lift safely, or until you have asked for and received information sufficient to enable you to load, ride and unload the lift safely. You may not use a lift or any slope or trail when under the influence of drugs or alcohol.
- Load and unload in designated areas.
- If you are unsure about how to get on/off any of our lifts, consider taking a lesson or ask a Mountain Ambassador for assistance.
- Your ski or snowboard ticket must be visible to the Mountain Ambassadors.
- Avoid wearing loose clothing or backpacks that may catch on a lift you are riding.
- If you fall while getting on/off the lift, keep your head down and low to the ground to reduce the risk of being struck by the chair.
- If the lift stops, remain on the chairlift.
- When unloading, stand on your skis or snowboard and glide away from the lift. Anticipate possible ice or a steep decline on the unloading ramp.
- Move quickly away from the unloading area to provide adequate distance for those unloading behind you.
Seven Springs Mountain Resort promotes the use of helmets on the slopes by creating the Helmet Zone located in the Rental Center. In order to stay safe on the slopes and have a great snowsports experience, we recommend all skiers and snowboarders wear a helmet when on the slopes and to also ski or snowboard in a controlled and responsible manner by following Your Responsibility Code, developed by the National Ski Area Association.
Smart Style – Park Smart
Freestyle Terrain Areas are marked with an orange oval and may contain jump, boxes, rails, stalls, half-pipes, quarter-pipes and other constructed or naturally occurring features. Prior to using Freestyle Terrain, you are responsible for familiarizing yourself and obeying all instructions, warnings and signs.
Freestyle skills require maintaining control on the ground and in the air. Use of Freestyle Terrain exposes you to the risk of serious injury or death. Inverted aerials are not recommended. You assume the risk!
Freestyle Terrain has designations for size. Start small and work your way up.
- If you are just getting into the park for the first time, or first time that day, start with small features and work your way up. If you aren’t sure about how to use a feature, build your skills first.
- When starting out, look for small progression parks and features and then work your way up to medium or large parks and features. Freestyle Terrain comes in different sizes so make sure and start small and work your way up before going into larger parks.
Make A Plan
- Every time you use freestyle terrain have a plan for each feature you are going to use.
- Remember, your speed, approach and take-off will directly affect your maneuver and landing.(ATML)
- (A) The approach zone is for setting your speed and stance.
- (T) The Take-off zone is for making moves that start your trick.
- (M) The Maneuver zone is for controlling your style.
- (L) The Landing Zone is for getting straight and riding away clean.
- Before you drop. Before getting into freestyle terrain observe all signage and warnings.
- Use your first run as a warm run and to familiarize yourself with the park layout and features.
- Remember that the features change constantly due to weather, usage and time of day so it is important to continue to inspect features through out the day.
- The features and other users.
- One person on a feature at a time.
- Wait your turn and call your drop-in.
- Always clear the landing area quickly.
- Respect all signs and stay off closed features.
- Remember that respect is important both in the park, and on the rest of the resort. So be smart when you are heading down the mountain or to the lift and save your best tricks for the park.
Take It Easy
- Know your limits. Land on your feet.
- Ride within your ability and consider taking a lesson if you want to build your knowledge, skills, and bag of tricks.
- Stay in control both on the ground and in the air.
- Remember you can control how big or small you take the feature by varying speed and take off.
- Inverted aerials increase the chance of serious injury and are not recommended.
Additional Mountain Safety
For the safety of our guests, the following items are prohibited from being used on any slope or trail at Seven Springs by anyone other than authorized personnel:
- Out of safety concerns for our guests, employees and resort property, as well as concerns for individual privacy, Seven Springs Mountain Resort (Seven Springs) prohibits the operation of unmanned aerial systems (UAS) or drones without the written authorization from Seven Springs. This prohibition includes drones used for any purpose whatsoever, whether filming or videotaping or commercial or personal purposes or by media.
- This prohibition extends to any drone launched or operated from Resort property, as well as drones launched from private property outside of the Resort but flying within Resort boundaries and/or above Resort facilities, both anywhere on the mountain or around the resort base area.
- If drone use is authorized by the Resort for any event, such use must be in accordance with the Federal Aviation Administration (FAA) rules and regulations - The FAA Summary of Small Unmanned Aircraft Rule (Part 107).
- Snow bikes, Fat bikes, ski bikes, mountain bikes, snow scooters, snow skates, sleds, toboggans, snowmobiles, ATV's, motor vehicles, cross country mountain biking and snowshoes.
- Pets are not permitted on the slopes or on chairlifts.