SEASON PASSES

What is Epic FlexPay?

Epic FlexPay, powered by Uplift, gives you the freedom to purchase your pass now and pay over time in monthly installments. Lock in your pass for $0 down and no interest!

With flexible payment options, Epic FlexPay makes skiing and snowboarding more accessible and affordable. Simply select “Epic FlexPay” during checkout and complete a short application. 

Is Epic FlexPay available to everyone?

Epic FlexPay is available only to US* and Canadian customers, pending approval through Uplift. Actual terms are based on your credit score and other factors and may vary. Not everyone is eligible, and some states are not served, including IA and WV. Loans made through Uplift are offered by these lending partners: uplift.com/lenders. Applicants must fulfill the criteria below based on country of residence.

United States - Privacy Policy. Terms of Use.

• Minimum 18 years old
• Resident of United States (*Residents of Iowa & West Virginia are ineligible to use Uplift)
• Have a Debit Card Issued by Visa, Mastercard or by a Bank
• Have a mobile device
• Have a Social Security Number (US applicants)

Canada - Privacy Policy. Terms of Use.

• Minimum 19 years old
• Resident of Canada
• Have a Credit Card, Electronic Fund Transfer (EFT), or Debit Card Issued by Visa, Mastercard or by a Bank
• Have a mobile device

What’s the difference between pay in full, Epic FlexPay, and $49 down?

• Pay in full – Your credit or debit card is charged the full amount of your order at the time of purchase. 
• Epic FlexPay – Pending approval, lock in your pass for $0 down and no interest, with low monthly payments  
• $49 down – Pay $49 at the time of purchase then the remainder of your purchase in mid September. This option is only available in the Spring.

What is the advantage of using Epic FlexPay vs. a credit card?

Credit cards charge interest whereas Epic FlexPay has no interest at all. Your total amount owed and monthly payments are clear at the time of the purchase with no hidden fees or late payment penalties. Epic FlexPay makes it easy to budget and pay for your purchase over time.

Is there a minimum or maximum spend level required to use Epic FlexPay?

Epic FlexPay is available for pass purchases with a minimum of $49USD/$CAD up to a maximum of $25,000USD/CAD

Are there any fees for using Epic FlexPay?

No, there are no fees or interest when you use Epic FlexPay. You pay exactly what you would have if you paid in full, just with low monthly payments! 

Are all products eligible for Epic FlexPay?

Your website indicates multiple loan term lengths available, but when I go to pay, I don't see every option. Why is that? 

Uplift looks at a number of factors when determining loan term length, including credit information, purchase details, and more. If eligible, you will see a maximum of three term lengths to choose from, all with low monthly payments.

What is Epic Mountain Rewards?

Epic Mountain Rewards is a loyalty program that gives Pass Holders a discount of 20% off food and beverage, lodging, group ski and ride school lessons, and equipment rentals at dozens of Vail Resorts destinations across North America, as well as Epic Mountain Express transportation in Colorado, and Heli-Skiing packages at Whistler Blackcomb. Additionally, as part of Epic Mountain Rewards, Pass Holders can redeem one free wax and 50% off one basic tune per season at select U.S. locations.  

Epic Mountain Rewards is available to anyone who purchases an Epic Pass, Epic Local Pass, Epic Day Pass, Epic Military Pass, Epic Australia Pass, and many of the Company’s other regional season pass products, regardless of whether a guest plans to ski one day or every day of the season.  

This loyalty program is simple for the guest – no sign up, no point tracking, and no restricted days for the discounts. Pass Holders can receive the 20% savings by presenting their pass at the register, logging into their account to book online, or by verifying their pass number when calling our lodging reservation center at (800) 404-3535. In addition to the significant discount already offered by purchasing a pass product, a family of four can now save hundreds of dollars per day on food, lodging, lessons, rentals, transportation, and mountain activities. For a full list of Epic Mountain Rewards discounts, click here. 

2022/23 Pass Holders can use their Epic Mountain Rewards through the end of May 2023.  
2023/24 Pass Holders can begin redeeming summer discounts beginning May 15, 2023 and can begin redeeming winter discounts when those products and services become available for reservation for the 2023/24 winter season. Check our website for updates. 

Can I start using my Epic Mountain Rewards benefits right after I purchase my season pass for the 2023/24 season?

2023/24 Pass Holders can begin redeeming summer discounts beginning May 15, 2023. Pass Holders can begin redeeming winter discounts when products like lodging, equipment rental and lessons become available for the 2023/24 winter season. Please check our website for updates. 

What are the benefits included in Epic Mountain Rewards?

Epic Mountain Rewards includes a 20% Pass Holder discount on food and beverage, lodging, group ski and ride school lessons, equipment rentals, Epic Mountain Express transportation, and Heli-Skiing packages in Whistler Blackcomb. Additionally, as part of Epic Mountain Rewards, pass holders can redeem one free wax and 50% off one tune per season, at select U.S. locations. The full list of benefits include: 

• 20% off Food & Beverage: At quick service, on-mountain restaurants. Discount applies to total spend of up to $150 per day. Not valid at fine dining, village restaurants and private clubs or on alcoholic beverages. Learn More.
• 20% off Lodging: Available on the lowest public rate on lodging owned and operated by Vail Resorts, Inc. and select properties managed by Vail Resorts, Inc. Valid on all room types, subject to availability. Book Now.
• 20% off Group Ski and Ride School Lessons: Available on adult and child group ski and ride school lessons, including Ultimate4 and Max4 (Whistler Blackcomb only). Not valid on private lessons, racing, clubs, camps, multi-week lessons, development programs or specialty ski and ride school programs. Subject to availability. Learn More.
• 20% off Equipment Rentals: Ski and Snowboard rental equipment includes; Demo skis, Performance skis, Sport skis, Junior skis, Demo Snowboard, Sport Snowboard, and Junior, Helmets, and Boots. Rental packages are also eligible for the 20% discount – Skis or snowboard with a boot and helmet. The discount does not apply to the equipment damage waiver. Learn More.
• 20% off Mountain Activities:
• Heli Skiing: Pass holders can book single day group Whistler Heli-Skiing Packages online, over the phone by calling 1-888-435-4754, or in-person. The 20% discount is only valid on single day packages if booked before December 18, 2023. The Semi-Private, Private, and Bucket list experience packages are not included with the discount. Pass Holders must present their pass at the register, log in to their account to book online, or verify their pass number when calling and at check in. Only eligible Pass Holders in the group will receive 20% off (Non-Pass Holders in the same group will not receive 20% off on their spot). Direct bookings only, not valid through wholesalers.
• 20% off Epic Mountain Express: Discount is available on shuttles from Denver International Airport and Eagle County (Vail) Regional Airport to the mountain resorts of Breckenridge, Keystone, Vail and Beaver Creek. This includes shared ride shuttles and private SUVs or charters. Subject to availability. Learn More.
• 1 Free Wax and 50% off Tune: Discount is available at select US locations on one free basic wax and one 50% off basic tune per season. The specific discount varies by location. Learn More.
  • Colorado: Available on one free basic wax and 50% off one basic tune at any Epic Mountain Gear locations
  • California: Available on one free basic wax and 50% off a basic tune at the Any Mountain shop in Lake Tahoe
  • Utah: Available on one 50% off basic tune at Legacy Sports Rentals and Repair or at Canyon Mountain Rentals and Repair.
  • Vermont: Stowe: Receive 10% off all tuning services at Stay Tuned & Mansfield Tuning (excludes Season Tune).
  • Minnesota: Afton Alps: Available on one 50% off basic tune at Hoigaard’s and 20% off with some exclusions (straight labor and hand tunes) at Afton Alps Ski Shop.
  • Michigan: Mt. Brighton: 20% off Mt. Brighton Chairlift Ski Shop (winter only). Including tune and repair services. Sale items are excluded.
  • Wisconsin: Wilmot Mountain: 20% off with some exclusions (straight labor and hand tunes) at Wilmot Mountain Repair Shop 

Summer Epic Mountain Rewards Benefits Include:

• 20% off Food & Beverage: At quick service, on-mountain restaurants. Discount applies to total spend of up to $150 per day. Not valid at fine dining, village restaurants and private clubs or on alcoholic beverages. Learn More.
• 20% off Lodging: Available on the lowest public rate on lodging owned and operated by Vail Resorts, Inc. and select properties managed by Vail Resorts, Inc. Valid on all room types, subject to availability. Book Now.
• 20% off Bike Rentals: Available at select locations. Learn More.
• 20% off Epic Mountain Express: Discount is available on shuttles from Denver International Airport and Eagle County (Vail) Regional Airport to the mountain resorts of Breckenridge, Keystone, Vail and Beaver Creek. This includes shared ride shuttles and private SUVs or charters. Subject to availability. Learn More.
• 20% off Golf: 20% off the rack rate at select locations. Learn More.
• Summer Lift Access: Free scenic access on chairlifts and/or gondolas (varies by pass type). Summer lift access is only valid at the same resorts as winter access on your pass. Epic 1-7 Day Passes do not include summer lift access. Bike haul not included. *Summer lift access applies to the summer months prior to the winter season covered by a pass, and begins when resorts open for summer operations.

What passes include access to Epic Mountain Rewards?

Epic Mountain Rewards is available to anyone who purchases an eligible pass: 

Epic Passes: Epic Pass, Epic Local Pass, Epic Day Pass, Adaptive Epic Pass, Military Epic Pass, Epic Australia Pass 

Regional Pass Products: Summit Value, Keystone Plus Pass, Tahoe Local Pass, Tahoe Value Pass, Kirkwood Pass, Park City Youth Pass, Afton Alps Pass, Afton Alps College Night Pass, Mt Brighton Pass, Mt Brighton College Night Pass, Wilmot Pass, 65+ Keystone Breck Pass, Senior 70+ 10 Day Pass, Stevens Pass Select Pass, Stevens Pass Premium Pass, Crested Butte Pass, Northeast Value Pass, Northeast Midweek Pass, Ohio Pass, Hidden Valley Pass, Snow Creek Pass, Paoli Peaks Pass, Keystone Crested Butte 4-Pack, 

Other passes: Child 4 & Under Complimentary Epic Pass, Club Passes, Lifetime Passes, Merchant Passes, Adaptive Passes, and more.  

To view all eligible passes as well as the list of ineligible passes, which includes most Comp Passes and Employee Lifetime Passes, please view the Terms & Conditions.

Do Epic Mountain Rewards have restricted dates?

No, Epic Mountain Rewards can be used throughout the entire 2023/24 ski season. Pass Holders may still have Peak Restricted Dates for lift access based on the pass product they purchased, but they can redeem Epic Mountain Rewards discounts anytime throughout the season.

Will season pass holders receive any summer benefits with Epic Mountain Rewards?

 Pass Holders can begin redeeming summer benefits May 15, 2023. Summer benefits include:

• 20% off Food & Beverage: At quick service, on-mountain restaurants. Discount applies to total spend of up to $150 per day. Not valid at fine dining, village restaurants and private clubs or on alcoholic beverages. Learn More.
• 20% off Lodging: Available on the lowest public rate on lodging owned and operated by Vail Resorts, Inc. and select properties managed by Vail Resorts, Inc. Valid on all room types, subject to availability. Book Now.
• 20% off Bike Rentals: Available at select locations. Learn More.
• 20% off Epic Mountain Express: Discount is available on shuttles from Denver International Airport and Eagle County (Vail) Regional Airport to the mountain resorts of Breckenridge, Keystone, Vail and Beaver Creek. This includes shared ride shuttles and private SUVs or charters. Subject to availability. Learn More.
• 20% off Golf: 20% off the rack rate at select locations. Learn More.
• Summer Lift Access: Free scenic access on chairlifts and/or gondolas (varies by pass type). Summer lift access is only valid at the same resorts as winter access on your pass. Epic 1-7 Day Passes do not include summer lift access. Bike haul not included. *Summer lift access applies to the summer months prior to the winter season covered by a pass, and begins when resorts open for summer operations.

How do I join Epic Mountain Rewards?

Pass Holders are automatically enrolled in Epic Mountain Rewards when they purchase an eligible 2023/24 pass. The program is simple - no sign up and no points to redeem. Pass holders can receive the 20% savings by presenting their pass at the register, logging into their account to book online, or by verifying their pass number when calling our reservation center at (800) 404-3535.

Can I sign up for Epic Mountain Rewards without purchasing a pass product?

No, Epic Mountain Rewards is only available to those who purchases an eligible pass.

Do I need my pass or pass number to use my discounts?

Pass Holders will need to present their pass when redeeming a discount in person, log into their account when booking online, or provide their pass number when booking over the phone. If a guest has not yet received their pass, they can log into their account or call our call center to book products using the 20% discount. If a guest has not received their pass before they arrive at a resort, they can get their pass printed at any season pass office.

Where can I redeem my Epic Mountain Rewards?

 2023/24 eligible resorts include: 

• Rocky Mountains: Vail, Beaver Creek, Breckenridge, Keystone, Crested Butte, Park City
• West: Heavenly, Northstar, Kirkwood, Stevens Pass
• Canada: Whistler Blackcomb
• Northeast: Stowe, Okemo, Mount Sunapee, Wildcat, Attitash, Crotched, Mount Snow, Hunter, Jack Frost, Big Boulder, Liberty, Whitetail, Roundtop, Seven Springs, Hidden Valley (PA), Laurel Mountain
• Midwest: Afton Alps, Mt. Brighton, Wilmot, Mad River, Snow Creek, Hidden Valley (MO), Paoli Peaks, Alpine Valley, Boston Mills, Brandywine

Vail Resorts destinations in Australia (Perisher, Falls Creek, Hotham) and Switzerland (Andermatt-Sedrun-Disentis) do not offer any Epic Mountain Rewards discounts.  

Can I redeem my Epic Mountain Rewards at Vail Resorts' partner resorts?

No, Epic Mountain Rewards are not currently available at Vail Resorts’ partner resorts. Vail Resorts is partnered with the following resorts where Epic Mountain Rewards cannot be redeemed: 

• United States: Telluride
• Canada: Nakiska Ski Area, Fernie Alpine Resort, Kimberley Alpine Resort, Kicking Horse Mountain Resort, Stoneham, Mont-Sainte Anne
• Japan: Hakuba 47 Winter Sports Peak, ABLE Hakuba Goryu, Hakuba Iwatake Snow Field, Jigatake Snow Resort, Tsugaike Kogen Snow Resort, Hakuba Cortina Snow Resort, Hakuba Happo-One Snow Resort, Hakuba Norikura Onsen Snow Resort, Kashimayari Ski Resort, Hakuba Sanosaka Snow Resort, Rusutsu Resort
• Europe: Les 3 Vallees, Skirama Dolomiti Adamello Brenta, Ski Arlberg, Verbier4Vallees

Can I use my Epic Mountain Rewards discounts for other people?

Pass Holders can use the Epic Mountain Rewards benefit of 20% off food and beverage (discount applies to total spend of up to $150 per day) with whomever they choose. All other Epic Mountain Rewards benefits are available only for pass holders, including the discounts of 20% off lodging, group ski and ride school lessons, equipment rental, Epic Mountain Express transportation, and heli-skiing at Whistler Blackcomb. Additionally, only pass holders are eligible to redeem one free wax and one 50% off tune per season at select locations. Other Pass Holder benefits may be shared with friends and family, such as Buddy and Ski-with-a-Friend tickets. To view details, click here.

Does the Epic Day Pass qualify for Epic Mountain Rewards?

Yes, the Epic Day Pass qualifies for Epic Mountain Rewards. Epic Day Pass Holders will be eligible to use their 20% discounts all season long. Epic Mountain Rewards gives all skiers and riders the same value and flexibility, even if they only plan to ski or ride one day. For more information about Epic Mountain Rewards please see here.

Do pass products specific to Whistler Blackcomb include Epic Mountain Rewards?

No, currently the pass products specific to Whistler Blackcomb (Whistler Blackcomb Unlimited Season Pass, EDGE Cards, and the Whistler Blackcomb Day Pass) do not include Epic Mountain Rewards. We are excited to be able to provide incredible choice and flexibility to our guests interested in skiing and riding at Whistler Blackcomb. Guests with an Epic Pass, Epic Local Pass, Epic Day Pass or a Military Epic Pass do receive Epic Mountain Rewards at Whistler Blackcomb. Guests who are interested in skiing and riding exclusively at Whistler Blackcomb also have the choice of a Whistler Blackcomb Unlimited Season Pass which has its own attractive benefits at Whistler Blackcomb (e.g. 20% off retail and more). EDGE Cards – which provide deeply discounted days at WB for residents of Canada and Washington State, also have their own unique benefits. The new Whistler Blackcomb Day Pass product, which is sold in Canadian dollars, is up to 50% off as compared to window lift tickets and is ideal for skiers and riders who may not need the unlimited access offered on a traditional season pass.

If I purchase an Epic Pass, will I receive Epic Mountain Rewards or other benefits at Andermatt-Sedrun-Disentis?

2023-2024 Epic Pass Holders will not have access to either Epic Mountain Rewards benefits or GotthardMemberClub benefits at Andermatt-Sedrun-Disentis for the 2023-2024 Winter season. 2023-2024 Epic Pass Holders will not be able to use Ski With A Friend nor Buddy Tickets at Andermatt-Sedrun-Disentis for the 2023-2024 Winter season.

Will Epic Australia Pass holders receive Epic Mountain Rewards?

2022 Epic Australia Pass Holders will be able to redeem Epic Mountain Rewards in North America starting in the 2022-2023 winter season. For the most up to date information regarding Epic Australia Pass holders’ eligible benefits at Australian resorts, please visit epicaustraliapass.com.

If my child is enrolled in the free Epic School Kids Program, do they receive Epic Mountain Rewards?

No. Epic School Kids is a free program for Kindergarten through 5th graders that provides free skiing in Colorado, Utah, and Whistler Blackcomb and does not include Epic Mountain Rewards. The Epic School Kids program does include a free first-timer lesson and rental package. If your child is a Pass Holder, they will receive Epic Mountain Rewards. For more information on the Epic School Kids Program, click here.

What are Ski With A Friend and Buddy Tickets?

Eligible Pass Holders have the ability to purchase additional discounted lift tickets each season to share with friends and family (you’ll get more if you buy your pass in the Spring!).

Ski With A Friend Tickets are discounted single day lift tickets offering greater savings than the standard advanced lift ticket discount. The discount varies according to the daily rate at each resort.

Buddy Tickets are deeply discounted single day lift tickets with a fixed price for each resort. They offer the same great discounted price each day of the season. Buddy Tickets are a benefit exclusively offered to guests who purchase or renew their season pass in the Spring.

Not all pass products come with Buddy or Ski With A Friend Tickets, see list of passes eligible for benefit tickets below. Passes that are not eligible for Ski With A Friend Tickets and Buddy Tickets include: Epic Day Pass, Whistler Blackcomb Pass Products and Epic SchoolKids.

Buddy and Ski With A Friend Tickets are not valid at Perisher, Falls Creek or Hotham in Australia. The Epic Australia Pass does not receive Ski With a Friend Tickets or Buddy Tickets.

Buddy and Ski With A Friend Tickets are both redeemable online, making sharing easy with family and friends. The Season Pass holder must be present at the time of Ski With A Friend Tickets/Buddy ticket pickup. Click here for more details.

What passes come with Ski With A Friend and Buddy Tickets?

Buddy Tickets are only offered for a limited time for guests who purchase eligible ski passes. Passes that are not eligible for Buddy Tickets include: Epic Day Pass, Whistler Blackcomb Pass Products and Epic SchoolKids. See below list for which passes include Buddy Tickets and/or Ski With A Friend Tickets.

Passes eligible for Buddy Tickets include:

Epic Products: Epic Pass, Epic Local Pass

Colorado Pass Products: Summit Value pass, Keystone Plus Pass

Tahoe Pass Products: Tahoe Local Pass, Tahoe Value Pass, Kirkwood Pass

Northeast Pass Products: Northeast Value Pass*, Northeast Midweek Pass

Park City Pass Products: Park City Youth Pass

Stevens Pass Pass Products: Stevens Pass Premium Pass*, Stevens Pass Select Pass

Other Pass Products: Afton Alps Pass, Afton Alps College Night Pass, Afton Alps Family Pass, Afton Alps Friends Pass, Mt Brighton Pass, Mt Brighton College Night Pass, Mt Brighton Family Pass, Wilmot Pass, Wilmot Family Pass, Ohio Pass**, Hidden Valley Pass, Snow Creek Pass, Paoli Peaks Pass, 65+ Keystone Breck Pass, Senior 70+ 10 Pass, Merchant Epic Pass, Merchant Epic Local Pass, Merchant Tahoe Pass

Passes eligible for Ski With A Friend Tickets include:

Epic Products: Epic Pass, Epic Local Pass, Epic Military Pass (Active, Retired, Veteran & Dependent)

Colorado Pass Products: Summit Value pass, Keystone Plus Pass

Tahoe Pass Products: Tahoe Local Pass, Tahoe Value Pass, Kirkwood Pass

Northeast Pass Products: Northeast Value Pass*, Northeast Midweek Pass

Park City Pass Products: Park City Youth Pass

Stevens Pass Pass Products: Stevens Pass Premium Pass*, Stevens Pass Select Pass

Other Pass Products: Afton Alps Pass, Afton Alps College Night Pass, Afton Alps Family Pass, Afton Alps Friends Pass, Mt Brighton Pass, Mt Brighton College Night Pass, Mt Brighton Family Pass, Wilmot Pass, Wilmot Family Pass, Ohio Pass**, Hidden Valley Pass, Snow Creek Pass, Paoli Peaks Pass, 65+ Keystone Breck Pass, Senior 70+ 10 Pass, Merchant Epic Pass, Merchant Epic Local Pass, Merchant Tahoe Pass, Adaptive Epic Pass, Adaptive Tahoe Pass, Adaptive Northeast Value Pass, Adaptive Midwest Pass, Eagle & Lake Student Pass, Summit & Lake Student Pass, Eagle/Summit/Lake School Employee Pass, Eagle & Lake School Employee Pass, Summit & Lake School Employee Pass, BC Club Member Pass, BC Club Non-Member Pass, BG Club Pass, BC Club Charter Member Pass, BC Club Charter Non-Member Pass

Note: Unless explicitly stated, all age groups are included. 
*80+/90+ & Tot Passes do not receive Buddy Tickets or Ski With A Friend Tickets. **Ohio Tot Pass does not receive Buddy Tickets or Ski With A Friend Tickets.

Do I have to be with my friend when they pick up their ticket?

Yes, Pass Holders must be present and display their pass in order to pick-up a Ski With A Friend or Buddy Ticket.

How do I see how many Ski With A Friend or Buddy Tickets I have?

To see the number of Ski With A Friend or Buddy Tickets, a Pass Holder must sign into “My Epic Account” at EpicPass.com, click on the “Passes” tab, and navigate to the “Benefit Tickets” section.

Can I use my Ski With A Friend or Buddy Tickets at all resorts where I can use my pass?

Ski With A Friend and Buddy Tickets can only be used at our 37 owned and operated North American resorts. They cannot be used at any of our partner resorts.

Who can use Ski With A Friend or Buddy Tickets?

Anyone! Pass Holders can purchase discounted tickets for friends and family, they can use them for themselves on days where their pass is restricted due to holidays, or at resorts where their pass does not have access.

Can Ski With A Friend or Buddy Tickets be used any day of the season?

Yes, Ski With A Friend and Buddy Tickets can be used any day at the desired resort.

Can I purchase a Ski With A Friend or Buddy Ticket the same day I want to ski or ride?

Yes, you may purchase Ski With A Friend or Buddy Tickets for same-day use, online or in-person. The Pass Holder must be present with their pass to pick up tickets at the window.

Does the Epic Day Pass include Buddy or Ski With A Friend Tickets?

No, Epic Day Pass Holders do not receive Buddy Tickets or Ski With a Friend Tickets. However, Epic Day Pass holders can purchase additional days at the Advanced Purchase rate at the ticket window once all other days are used, or on any day their pass is restricted.

Where are my Bring A Friend tickets for my Whistler Blackcomb pass?

Currently, Bring A Friend tickets are not available within My Account. Please visit the ticket window at the resort to redeem Bring A Friend tickets. Learn More about Bring a Friend tickets.

If I purchase an Epic Pass, can I use my Ski With A Friend or Buddy Tickets at Andermatt-Sedrun-Disentis?

2023-2024 Epic Pass Holders will not be able to use Ski With A Friend nor Buddy Tickets at Andermatt-Sedrun-Disentis for the 2023-2024 Winter season.

Does my Pass and/or EDGE Card include Epic Coverage?

Epic Coverage is included at no charge with all Passes and EDGE Cards, including those sold on EpicPass.com, our resort websites, and through our third-party partners, with the exception of:

Does Epic Coverage provide a refund if I am unable to use my pass due to a travel advisory recommending that I not travel or a quarantine instituted by a state, province, county, or municipality that is applicable to my home?

Epic Coverage does not provide a refund for quarantines or travel advisories that apply to your home. Epic Coverage provides refunds if you are unable to use your pass during the Core Season because the municipality, county, state, province, or country in which your permanent residence is located is subject to a mandatory governmental “stay-at-home” or “shelter-in-place” order lasting thirty (30) or more consecutive days, at least seven (7) days of which are during the Core Season. Please see Epic Coverage Terms and Conditions for more information.

Does Epic Coverage provide reimbursement for personal medical expenses?

No, Epic Coverage does not reimburse guests for personal medical expenses.

Can I purchase Pass insurance?

Epic Coverage is included at no charge with all eligible Passes and provides protection across a range of Qualifying Personal Events and Qualifying Resort Closures.

Vail Resorts does not offer any other Pass insurance for purchase.

Please see Epic Coverage Terms and Conditions for full details.

How is my Epic Coverage refund determined?

Epic Coverage provides refunds for certain resort closures that occur during the Core Season (December 7, 2023 through April 17, 2024) due to disease, war, terrorism, and covered natural disasters. If a Qualifying Resort Closure occurs, refund eligibility and amount will vary based on the type of Pass your purchase, your Epic Coverage elections, and the number of days you use your Pass.

If a Qualifying Personal Event prevents you from being able to use your pass, you may be eligible for a refund. Your refund eligibility and amount will vary based on the type of Pass you purchase, your Epic Coverage elections, and the number of days you use your Pass.

The use of your Pass at Partner Resorts or outside of the Core Season, including early season use of EDGE Cards (or other products with similar offerings), will count towards the number of days you have used your Pass for purposes of determining the amount of any refund for which you may be eligible.

Please see the Epic Coverage Terms & Conditions for terms and limitations on refund coverage, as well as details on refund eligibility and amounts.

How do I follow up on the status of a pending refund request?

Please call 1-877-895-1297 and reference your existing refund request number to follow up on a pending refund request.

I purchased multiple Passes and received an Epic Coverage refund under one of the Passes. What happens next?

The Pass for which you received the refund will cease to be valid and you will no longer be able to use the Pass to access any resorts or receive any other ancillary Pass benefits for the remainder of the 2022/23 season. The other Passes will remain active.

Please note, guests who purchased multiple Passes and received a refund under one of the Passes will notice their Epic Coverage elections for all other Passes reverted to the default "Core Season" and "All Resorts" elections, even if the guest made specific Epic Coverage elections. You are able to update or change your elections for all valid Passes until the Epic Coverage election deadline.

Please see Epic Coverage Terms and Conditions for full details.